Government Shutdown

Special Update

We understand that the ongoing government shutdown may cause uncertainty or financial hardship for many of our members, particularly those employed by federal agencies or contractors. IC is here to support you during this challenging time.

How Can We Help?
If your income is affected by the shutdown, please contact us as soon as possible. We may be able to assist with:

• Skip-a-Payment options on eligible loans
• Low or no-interest emergency loans to bridge temporary income gaps
• Waived fees for late payments, overdrafts, or early withdrawals from certificates
• Loan payment extensions or refinancing options

Stay Informed
We will continue to monitor the situation closely and provide updates as they become available. You can find the latest information on our website or by contacting our Member Services team.

How to contact us:
Phone: 800-262-1001
Branch Locations:

• Ayer Branch: 72 Park St. | Mon: 9-5; Tue-Thu: 9-4; Fri: 9-5; Sat: 9-Noon
• Fitchburg:
  • Main Office: 300 Bemis Rd. | Mon: 8:30-5; Tue-Thu: 8:30-4; Fri: 8:30-5; Sat: 9-Noon
  • Parkhill Branch: 520 Electric Avenue | Mon: 9-5; Tue-Thu: 9-4; Fri: 9-5; Sat: 9-Noon
• Leominster Branch: 400 Mechanic St. | Mon: 8:30-5; Tue-Thu: 8:30-4; Fri: 8:30-5; Sat: 9-Noon
• Westminster Branch: 71 Main St. | Mon: 9-5; Tue-Thu: 9-4; Fri: 9-6; Sat: 9-Noon
• Worcester Branch: 947 W. Boylston St. | Mon: 9-5; Tue-Thu: 9-4; Fri: 9-5; Sat: 9-Noon

Thank you for being a valued member of our IC family. We remain committed to helping you maintain financial stability and peace of mind during this time.

We’re with you.